Aloha Spice Company
Shipping Address
Aloha Spice Company is located on the Garden Island of Kauai in beautiful Hawaii. Established in 2006 and family owned, the true spirit of aloha is represented in all of our products. We craft all of our products with aloha and respect for the land and sea where they are cultivated and put this same aloha into blending and creating amazing flavors that reflect Hawaii's diversity and beauty. We pride ourselves in providing the highest quality products and customer satisfaction possible. Mahalo nui loa for choosing our products.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.